Deactivate your card by calling our global 24/7 Client Support Centre. You may be asked for your card PIN when you use your watch to pay, especially for a higher amount.If your wearable is stolen or lost, remember to immediately stop access to the device on your ‘Find your phone’ or ‘Device app’. When you make a payment, your usual security features will be invoked. Once you have correctly set up your device, you can make payments on the go. Keep in mind, Investec will never request the OTP from you. You will need to enter the OTP during the set-up. ![]() The OTP creates a two-factor authentication to confirm that it is you loading your card to the device. Make sure you have a PIN for your wearable device to further prevent any possible fraud. When you load your Investec Visa card to your Samsung, Garmin, Apple and Fitbit watch, you will receive a one-time PIN (OTP) from Investec. ![]() However, it is important to set your payment apps with the appropriate security measures. Mobile payments are as secure as any other transaction.
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